Frequently Asked Questions

How are you different from other therapists and pain treatment centers?

We guarantee that an integrated therapy session and DPPS will be unlike anything you have ever experienced. Most other forms of therapy rely on treating symptoms, whereas we are able to identify and correct the root causes of your pain. 95% of pain is a “software” problem. To use an analogy, if you were a computer, the core problem would almost always be a glitch or bug in the programming. Unfortunately, most forms of therapy attempt only to address “hardware” problems. As you know, if your computer has a virus, swapping out the keyboard will not help. You need to have a professional de-bug the software, and the computer will run normally again.

Furthermore, when there actually is a hardware problem present (such as arthritis, spinal fixations, uneven hips, degenerating joints, etc.), it is still very likely that a software problem was the original cause. Thus, having the hardware problem addressed may provide temporary relief, but the underlying cause is still present.

Our integrated therapy sessions focus on assessing the software programs your brain is running to keep your body moving, identifying the bugs and glitches in those programs, and then correcting them on the spot. Clients will typically notice an immediate improvement of symptoms. At that point, we will often perform soft-tissue work to help the body begin healing itself of any hardware issues.

However, if faulty programs have been in operation for too long, then it is possible the damage to the body will in fact require further intervention. For example, if the software monitoring the stability of your spine has been faulty for decades, and as a result, you have a bulging disc that is compressing a spinal nerve, then you are unlikely to get permanent relief from our work. Similarly, if you have dislocated a joint and damaged the connective tissue, that tissue might need to be surgically repaired.

We are always very straightforward with our clients; we are not a clinic that expects you to come in for 25 visits in order to feel better. If we suspect you have a hardware problem that needs addressing before we can help you, we will let you know immediately.

What is a first visit like?

On your first visit, we will discuss your symptoms and health history in detail. Please begin thinking about any injuries, surgeries, concussions, and other physical traumas you’ve had in your life. There is no statute of limitations on trauma! We frequently find injuries or scars that are decades old as root causes of present symptoms.

After discussing your health history, we often perform a brief movement assessment. We then move immediately into treatment. Your first session will last 1 hour.

What should I wear?

Please come dressed in athletic wear. For men, t-shirts and shorts or loose-fitting athletic pants are ideal. For women, t-shirts or sports bras with shorts or yoga pants. Even if you are seeing us for shoulder pain, the chances are good we will need to work around the hips, low back, legs, feet, etc. Please avoid denim!

Do you accept insurance?

We do not accept insurance. However, in some cases, we can provide you with a super bill which you may submit for potential reimbursement from your insurance provider. Payment is due at the time of the visit. We accept credit cards, checks, and cash.

How many visits should I expect?

That can depend on a number of factors. The longer the issue has been present, the more visits it may take. If you have been suffering from a problem for 10 years, or if that problem is related to chronic habits such as sitting at a desk with poor posture all day, then more visits will be required. If the problem is relatively new or the result of some unusual occurrence, then fewer visits are typical. Having said that, most people notice an immediate improvement after just one visit. We average 3-5 visits to adequately resolve most issues. If after 6 visits you do not feel significant improvement, we will suggest a deeper investigation and make recommendations and referrals.

Are sessions painful?

In general, no. Our work involves basic movement assessment, light muscle testing, and mild stimuli applied to the body. The only reason any of this would cause pain is due to the presence of the injury or symptoms, which we can work around quite easily. There can be some mild discomfort when performing soft-tissue therapy but always work within client tolerance. Most people describe the work as a “good hurt.”

What is your cancellation policy?

One-hour visits need to be canceled with more than 24 hours notice. If this type of visit is canceled within 24 hours, you will be charged the full cost of the visit, unless in case of acute sickness or emergency.  Two-hour visits need to be canceled with more than 48 hours notice; you will be charged the full cost if we have less than 48 hours of notice, as these spots require more notice on our end to fill.  Please reach out to your practitioner as soon as possible.